INTRODUCTION
Nixo Innovations Sdn Bhd (Company No.: 1508959-A) operates this website under the brand name Nixova (“Nixova”). We refer to Nixova as “we,” “us,” and “our” throughout this document. The website offers smart video and audio products, which we refer to as “Services.” These Services are available to both individual and corporate users, collectively called “Users” or “You.” By accessing our Services, you agree to accept these Terms and Conditions.
The terms, conditions, and policies are collectively referred to as “Terms and Conditions.”
When you visit our website or make a purchase, you engage with our Services. You acknowledge and agree to comply with these Terms and Conditions, including any additional terms, conditions, or policies referenced or linked to here. These Terms and Conditions apply to all website users, including browsers, vendors, customers, merchants, content contributors, and others.
NOTE:
Please read these Terms and Conditions before using the website. By using the website, you agree to follow these terms. If you do not agree with them, you cannot access or use the website.
Any new features or tools we add will also follow these Terms. You can check the latest version anytime on this page. We may update these Terms by posting changes. Please check this page regularly for updates. If you keep using the website after changes, you accept those updates.
By registration and making a purchase you have agreed with Nixova’s Terms & Conditions.
SECTION 1 – TERMS OF USE FOR THE ONLINE STORE
By using our services, you confirm that you are of legal age in your country, state, or province of residence. Alternatively, you confirm that you have reached legal age and have granted consent for any minor dependents under your care to use this website.
Moreover, you agree not to use our products or services for any unlawful or unauthorized activities. You also agree to comply with all applicable laws in your jurisdiction, including, but not limited to, intellectual property laws.
You must refrain from transmitting viruses, malware, or harmful code that could disrupt or damage the site or its operations. If you violate these terms, we will immediately suspend or terminate your access to our services.
SECTION 2 – GENERAL TERMS OF POLICIES AND CONDITIONS
We reserve the right to deny service to any individual for any reason and at any time.
You acknowledge that any content you provide (excluding credit card details) may be transferred in an unencrypted format and could involve:
- transmissions across various networks.
- modifications to meet the technical requirements of connected
devices or networks. - Credit card details are always encrypted during their transmission
over networks.
You agree not to reproduce, duplicate, copy as well as sell, or resell any part of the Service. You also agree not to exploit the Service, its use, or access to it. This includes any contact information provided on the website where the Service is offered.
Such actions require our explicit written consent. The headings in this agreement are included solely for ease of reference. These headings do not impact the interpretation of these Terms.
SECTION 3 – ACCURACY AND TIMELINESS OF INFORMATION
We are not liable for any inaccuracies, incomplete, or outdated information on this website. The material we provide is for general informational purposes only. Therefore, do not rely on it as the sole basis for making decisions. For critical decisions, refer to primary sources of information that are accurate, complete, and up-to-date. Any reliance on the content of this site is at your own risk.
Furthermore, the website may include historical data, which is naturally outdated and meant solely for reference purposes. We reserve the right to update or modify the content at any time. However, we are not obligated to do so. You are responsible for staying informed about changes or updates to the site.
SECTION 4 – REVISIONS TO THE TERMS OF SERVICES AND PRICING
Product prices may be updated at any time without prior notice.
We retain the right to alter, suspend, or terminate the Service, or any part of its content, at any time without notice.
We will not be held liable to you or any third party for any price adjustments, changes to the Service, suspensions, or discontinuations.
SECTION 5 – TERMS OF AVAILABILITY OF PRODUCTS AND SERVICES
Some products or services featured on our website are available exclusively for online purchases. These items may have limited quantities and are subject to our Return Policy for exchanges or returns.
We make every effort to accurately represent the colors and images of the products displayed on our website. However, we cannot guarantee that the colors displayed on your screen will be completely accurate due to variations in monitor settings.
We reserve the right to restrict sales of our products or services to specific individuals, locations, or jurisdictions, at our discretion. We may exercise this right on a case-by-case basis. Additionally, we may impose limits on the quantities of products or services available for purchase.
We reserve the right to change all product descriptions and pricing without prior notice. Furthermore, we may discontinue any product at any time. Offers for products or services on this site are void where prohibited by law.
We do not guarantee that any product, service, information, or material purchased from us will fully meet your expectations. We also do not guarantee that any issues with the Service will be resolved to your satisfaction.
SECTION 6 – WEBSITE ACCESS AND ACCOUNTS
Terms of Access and Registration
Access to the website is free for browsing and making purchases; subscription plans may also be available.
Registration is required only for certain features, such as checking product statuses. Users can register by providing their name, email, and password. Nixova reserves the right to suspend or terminate accounts with inappropriate User IDs.
Account Usage Responsibilities
Users must:
- Use their own account and keep their password confidential.
- Log out after each session to prevent unauthorized access.
- Notify Nixova immediately of any unauthorized account use.
- Ensure account information is accurate and up to date.
Users are responsible for all activities under their account, even if not initiated by them.
Unauthorized Use and Non-Compliance
Nixova is not liable for any losses arising from unauthorized use of accounts or passwords. Nixova may suspend, modify, or terminate accounts due to inactivity, violations of terms, or harmful behavior. Suspicious activities may be reported to law enforcement without prior notice.
Terms of Account Termination
Users may terminate their accounts by notifying Nixova in writing. Users remain liable for any incomplete transactions or pending obligations.
Data Accuracy and Liability
Users must provide accurate and up-to-date information. Nixova is not liable for issues resulting from incomplete or incorrect data provided by users.
Website Modifications
Nixova reserves the right to modify, suspend, or discontinue parts of the website or its services at any time, without prior notice. We, Nixova, may release beta features, which may not perform as expected. Nixova will not accept liability for any issues related to such features.
SECTION 7 – ACCURACY OF PAYMENT AND ACCOUNT DETAILS
We reserve the right to refuse or cancel any order as deemed necessary, including orders that exceed quantity limits associated with a single customer, address, or purchase. These limits may apply to orders linked to the same account, payment method, or billing and shipping address.
- If we alter or cancel an order, we will attempt to notify you.
- We will send the notification via the email address or phone number provided during the purchase.
- We reserve the right to decline orders intended for resale by unauthorized distributors.
- This also applies to dealers or resellers who attempt unauthorized transactions.
- You are responsible for ensuring that all account and payment information provided at the time of purchase is accurate, complete, and up to date.
- This includes maintaining valid email addresses, payment details, and credit card expiration dates to facilitate seamless transaction processing and communication. For further details, refer to the relevant product pages.
SECTION 8 – TERMS OF THIRD-PARTY TOOLS, LINKS, AND ASSOCIATIONS
Third-Party Tools and Links
We may provide access to tools or content created by third parties, as well as links to third-party websites. Nixova, offers these without any warranties, guarantees, or endorsements. We do not monitor or control these third-party tools, services, or websites and disclaim all liability arising from their use.
You use third-party tools or engage with third-party websites at your own risk, and you are responsible for reviewing and understanding their terms and conditions before proceeding. You should direct any complaints, claims, or concerns about third-party products, services, or policies to the respective provider.
External Links and Terms of Associations
Our website may include links to external platforms, such as social media pages or affiliated channels, for user convenience. Similarly, third-party websites may link to our website. These links do not imply any affiliation, endorsement, or approval by Nixova.
We do not take responsibility for the content, data, services, or security of third-party platforms, and users must adhere to their terms and conditions. We advise users to exercise caution when interacting with external platforms, especially regarding sharing personal information.
Users must not misrepresent our content, imply unauthorized endorsements, or violate legal or ethical standards when linking to our website. We reserve the right to request the removal of any unauthorized links at our discretion.
SECTION 9 – TERMS OF USER CONTRIBUTIONS AND FEEDBACK
If you choose to share contributions with us whether requested (e.g., contest entries) or unsolicited such as creative ideas, suggestions, plans, proposals, or other materials (collectively referred to as “submissions”), you agree that we may use, edit, publish, copy, distribute, translate, or share these submissions in any medium without limitation or obligation.
This includes, but is not limited to:
- No requirement to treat submissions as confidential.
- There is No payment or compensation for submitted materials.
- No obligation to respond to submitted content.
We reserve the right to review, edit, or remove content on the website. We may review content if we deem it inappropriate, offensive, illegal, or defamatory at our discretion. Nixova may edit or remove content that we consider obscene or in violation of these Terms, including violations of third-party rights, such as intellectual property rights. However, we do not obligate ourselves to take these actions.
By submitting content, you confirm that:
- Your contributions do not infringe on any rights of third parties, including intellectual property, privacy, or personal rights.
- Your content does not contain unlawful, abusive, obscene, or harmful material, nor does it include malicious software, such as viruses, that could disrupt the website or its services.
- You will not use false information, impersonate others, or misrepresent the source of your content.
Therefore, you are solely responsible for the content you submit and its accuracy. We disclaim all responsibility and liability for content provided by users or third parties
SECTION 10 – CONFIDENTIALITY AND PERSONAL DATA PROTECTION
You will handle all personal information you provide while using our website or services in compliance with our Privacy Policy, which you must review and accept to use and register on our website. For detailed information on how we collect, use, and protect your data, please refer to the Privacy Policy available on our website.
SECTION 11 – INFORMATION ERRORS AND TERMS OF REVISIONS
From time to time, our website or services may contain unintentional errors, omissions, or inaccuracies related to product details, pricing, promotions, offers, shipping costs, delivery timelines, or availability.
We reserve the authority to address and correct such inaccuracies, make updates, or amend content as needed, without prior notification. This includes canceling orders impacted by incorrect information, even if you have already submitted the order.
We do not assume any obligation to revise, clarify, or update the information provided on our website unless applicable law mandates it. The presence of an update or revision date does not guarantee that all details on the site or service have been refreshed or corrected.
SECTION 12 – UNACCEPTABLE USES
You must not use our website or its content in any manner that:
- Engages in illegal activities or supports unlawful purposes.
- Encourages or solicits others to participate in unlawful acts.
- Violates international, national, regional, or local laws, regulations, or ordinances.
- Breaches or infringes upon our intellectual property rights or those of third parties.
- Harasses, abuse, intimidates, discriminates, or otherwise causes harm to individuals or groups based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
- Submits false, deceptive, uncertain or misleading information.
- Uploads or transmits harmful software, such as viruses or malicious code, that could impair the functionality or security of the Service, related websites, or the broader Internet.
- Harvests, collects, or tracks the personal data of others without their consent.
- Conducts activities such as spamming, phishing, pretexting, pharming, crawling, scraping, or any other intrusive or disruptive behavior.
- Promotes obscene, immoral, or unethical content or activities.
- Interferes with, disables, or bypasses the security features of the Service, associated websites, or the Internet.
In summary, we retain the right to suspend or terminate your access to our Service or any related platform if we determine that you have engaged in any of the above prohibited activities.
SECTION 13 – WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
Service and Performance
- We do not guarantee that our services will operate without interruptions, delays, security breaches, or errors.
- Nixova, do not assure that the results from using our services will be accurate, dependable, or meet specific expectations.
- We reserve the right to suspend, modify, or terminate the services at any time, with or without notice.
“As Is” and “As Available” Basis
- We provide all services, products, and content offered through our website on an “as is” and “as available” basis.
- We do not provide any warranties or conditions, whether explicit or implied, including but not limited to:
- Merchantability or merchantable quality.
- Fitness for a particular purpose.
- Durability or suitability.
- Non-infringement of intellectual property rights.
Liability Exclusions
- Under no circumstances will Nixo Innovations or its associates (including directors, employees, affiliates, contractors, or service providers) hold liability for:
- Direct, indirect, incidental, or consequential damages.
- Losses such as profits, revenue, data, savings, or replacement costs.
- Errors, inaccuracies, or omissions in content provided via our services.
- Damages caused by the use, misuse, in addition to inability to use the services or products.
Jurisdictional Compliance
- In regions where the law does not permit the exclusion or limitation of incidental or consequential damages, we will limit our liability to the maximum extent allowed under applicable laws.
SECTION 14 – TERMS OF SUSPENSION OF WEBSITE ACCESS
- Nixova reserves the right to suspend, restrict, or terminate a user’s access to the website, including browsing, downloading, or using services, either temporarily or permanently, with or without prior notice, if the user violates these Terms and Conditions or applicable laws. As a result, users will not receive any compensation for any suspension, restriction, or termination of access.
- Moreover, if Nixova suspects illegal activities, misuse of website content, or infringement of these Terms, we reserve the right to cooperate fully with law enforcement or regulatory authorities. Furthermore, this includes sharing relevant user information as required by applicable laws or regulations. Consequently, Nixova may take further steps to ensure compliance with legal standards. Therefore, users must strictly adhere to these Terms to avoid any consequences.
SECTION 15 – INDEMNIFICATION
- You will be solely responsible for any damage you cause to Nixo Innovations Sdn Bhd or its subsidiaries, including affiliated companies, licensors, service providers, subcontractors, and website users. Additionally, your responsibility extends to harm caused to any other individual or legal entity. Specifically, such damage or loss must result directly or indirectly from your breach of these Terms and Conditions.
- Furthermore, you agree to defend, indemnify, and hold Nixo Innovations Sdn Bhd harmless against any related claims or liabilities. This indemnification applies to affiliated companies, licensors, service providers, and their subcontractors. Moreover, it covers costs, losses, or damages arising from your breach of these Terms and Conditions.
- In addition, indemnification applies to any issues linked to your misuse of the website. You may, at your own expense, exercise exclusive control over the defense of such matters.
SECTION 16 – SEVERABILITY
If any provision within these Terms and Conditions is found to be unlawful, invalid, or unenforceable under applicable law, we will enforce that provision to the maximum extent allowed. We will treat the unenforceable part as if we have removed it from these Terms; however, this will not affect the validity or enforceability of the remaining provisions, which will continue in full force and effect. Consequently, the Terms will remain intact.
SECTION 17 – TERMINATION
This agreement remains in effect until either you or we decide to terminate it. You may end this agreement at any time by notifying us that you no longer wish to use our services or by simply stopping your use of the website. We may terminate the agreement at any time, without prior notice, if you fail to comply with any part of these Terms or if we suspect a breach. Any responsibilities or obligations, such as payments owed before termination, will continue to apply even after the agreement ends. Additionally, if we terminate the agreement, we may deny you access to our services, either partially or entirely.
SECTION 18 – COMPLETE AGREEMENT
Our failure to enforce any part of these Terms and Conditions does not mean we waive the right to enforce it in the future. However, this does not exempt us from taking action at a later date.
Additionally, these Terms, along with any policies or guidelines we post on our site regarding the Service, represent the entire agreement between you and us. In fact, they take precedence over any prior agreements, discussions, or communications—whether written or oral—between you and us, including previous versions of these Terms.
Moreover, we will not interpret any unclear or ambiguous provisions within these Terms in a way that disadvantages the party who drafted them. As a result, we design these Terms to ensure fairness in their application.
SECTION 19 – APPLICABLE LAW
These Terms and Conditions and any related agreements for the services we offer shall be regulated and interpreted in accordance with the laws of Malaysia.
SECTION 20 – MODIFICATIONS TO THE TERMS AND CONDITIONS
Nixova retains the right to amend, modify, or update any part of these Terms and Conditions at its discretion, with or without prior notice. You must stay informed about such changes by reviewing the Terms periodically. By continuing to use or access our website or services after we post any changes, you agree to accept and comply with the updated Terms.
SECTION 21 – INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS
- Nixova owns or licenses all content and materials available on the website, including but not limited to texts, images, designs, logos, videos, music, trademarks, trade names, and other intellectual property. Nixova exclusively controls and safeguards all such content under applicable intellectual property laws.
- We prohibit users from copying, modifying, reproducing, distributing, or using any platform content for commercial or public purposes without prior written consent from Nixova or the rightful owner. Unauthorized usage will lead to legal consequences according to Nixova’s intellectual property policies.
- Nixova does not permit users to violate third-party intellectual property rights. Users must ensure they do not infringe on others’ rights while using the website.
- If users notice any content on the website that infringes intellectual property rights, they must notify Nixova immediately at [support@nixova.com].
- By submitting content to Nixova, users guarantee that they have provided lawful, accurate content that does not violate intellectual property or other proprietary rights.
- Users agree to indemnify and hold Nixova harmless from any claims or liabilities that result from intellectual property disputes involving content they provide or actions they take on the website.
SECTION 22 – MISCELLANEOUS
- Headings: The headings used in these Terms and Conditions are for informational purposes only and do not affect, qualify, or expand the interpretation of any provisions.
- Specific Conditions: In case of any discrepancies between these general Terms and Conditions and the specific conditions of a service, the specific conditions shall take precedence, too.
- Waiver: Therefore, Failure to enforce any provision of these Terms and Conditions shall not constitute a waiver of such provision unless explicitly acknowledged and agreed upon in writing by Nixova.
- Acknowledgment and Agreement: By accessing or using the website, the user confirms they have read, understood, and agreed to these Terms and Conditions in their entirety.
